Our customer service department is the key interface between our airline partners and their passengers and play a leading role in offering the care that is critical to successful ground handling operations. Highly experienced employees ensure the smooth handling of passengers from check-in to boarding and from disembarkation to baggage collection. For passengers requiring extra support, our employees across the Georgia offering assistance to passengers with special needs, including unaccompanied minors and minors with reduced mobility.

Our services include:

• * Airport lounges
• * CIP lounges, meet and greet and VIP handling services
• * Arrival services
• * Lost and found facilities
• * Administration and supervision services
• * Station management services including transfers and disruptions
• * Assistance for passengers with reduced mobility
• * Airside bussing for passengers and crew